RETURN AND REFUND POLICIES

**Return and Refund Policy**

We want you to be completely satisfied with your purchase. If an item does not suit you, you have **14 days** after receipt to make a return. excluding promotional items.

**Return conditions:**
- Items must be **unworn**, unwashed and in their original condition, with tags.
- Some specific products, such as underwear or personalized items, are not eligible for return for hygiene reasons.

**Return procedure:**
1. **Contact us** via our form or email to report the return.
2. We will send you a **return label** or instructions on how to return the item.
3. Once the item is received and inspected, we will process your **refund** within 7 business days. The refund will be issued to the original payment method.

**Return costs:**
- Return costs are the responsibility of the customer, except in the event of an error on our part.

For any questions, our customer service is available to assist you.